
Can you remember the last time you got out the yellow pages? Or even the white pages? When you need a number where do you look for it? Most folks are using their smart phones or an internet search engine. Our need for information and phone number has not changed, but the method in which we look for this information has. Recently our father, who is over 65, came to visit. He wanted to find an Italian restaurant, and he asked where our yellow pages were. It took me a second to remember where they were, and if in fact we still had some. I am very guilty of chucking them in the bin the moment they hit the front steps. I found a set and he found what he was looking for in the book.
I must confess, I was never a good user of the yellow pages. Somehow the category I would search for was never there. Part of this is probably my own quirky way with language. For example if I was looking for bottled water distributors – I would look under bottle, and find nothing. Somehow, it was exceedingly difficult for me to parse the phrase and know to look under water, and find bottled water distributors. So, I just didn’t use the yellow pages.
Search engines regardless of your preference, do a pretty good job and trying to think like you think and thereby get you the best results for your search. Does it always work, of course not. Overall, we have moved from a book and paper search method for phone numbers to technological means. I suppose the next question, is “Do you still call people on the phone?”
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